Airline industry and Internet Essay Example | Topics and Well Written Essays - 1500 words

Airline industry and Internet - Essay ExampleIn the paper the increased affordability of the passenger in respect of the ticketing facility has been focused. The expansion of improvements and the future benefits expected by the use of internet has as well as been dealt, with excess reference to the Web 2.0 technology. The study deals with the revolutionary impact of Internet on the Airline industry. 1. Introduction The improvement in technology has occurred in leaps in edge over the decade. The popularity of technology has caused automation in almost every sector. The rise in use of technology has made the world technology dependent. In the premise generation a task is performed with lot f ease and without the waste of any time. The inculcation of technology on the flight path industry has benefitted significantly from the customers advert of view. A wide range of services ar in offer for the customers and ads further comfort in their air hold up. The daily innovations in th is field are opening up possibilities for further development and betterment of services being provided. 2. Ticketing without Queuing Airline industry has proved its dominance in the travel industry. Air-travel being the doctor mode of transport in the entire overseas destination is one of the primary causes of its steady market. Other than the overseas travel, many passengers in domestic travel also opt for the mode because of the time factor and for availing a smooth travel. The facility of e-ticket services provided by all the airlines is surely one of the facilities provided in the airline industry. The automation in the airline ticketing system provided by the internet has also resulted in the increased revenue for the industry. Customers can order the ticket online, pay for by means of their credit cards and also get an e-version of the ticket within a short frame of time by accessing the internet. The introduction of airline ticket trade through the website of the company and through the travel websites has created a revolution in the ticket sale. Other than the time factor associated and the ease of the online ticket purchase consumers also have an opportunity to access a lot of options with different airlines before making a final decision. They also enjoy the factor of price transparency and compare the price options across different airlines. (Rubin & Joy, 2005, 223) Over the internet customers can take an in-depth knowledge of the different flights of their desired location and the variety of service offered by each of them. In purchasing tickets online consumers do not need to possess a great knowledge in Information technology. The platforms built for online ticket interlocking are very much user friendly and requires primary selective information to be feed in by the user. On successful filling of the information and making the necessary choice, customers can get an e-ticket. In purchasing an air ticket online passengers also can avail var ieties of offers and discounts on the price, based on trustworthy terms and conditions. The basic requirements for online booking of air ticket are a computer, internet connectivity and valid credit card. The popularity of the online booking system can be put up from the table which studies the total number of online bookings made in the United States over the years. With the passage of time the modernization in technology is bringing in added service for the air passengers worldwide. Year Total number of on-line air ticket buyer % of total US airline booking 1999 48.1 5.9 2000 54.2 7.4 2001